We are committed to your satisfaction. If you are not happy with your S.A.P. online purchase, simply follow the steps below:
Products must have the original tags.
Products must be in the condition you received them. We will not accept items that have been worn, altered, or damaged.
Items must be returned within 30 days of purchase.
We do not currently offer exchanges. However, we may provide either a discount code of equivalent value to the item being returned or a complete refund.
Send an email to support@strongalienpresence.com regarding your issue.
Once your return is received and inspected by our fulfillment center your refund will be processed and a credit to the original method of payment will be applied within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
